Care Instructions

Our care instructions will help you keep your jewellery looking its best and lasting a long time.

Wear

  • Protect your jewellery from scratches, sharp blows, chemicals, extreme temperatures and sunlight where possible, both when wearing and storing.
  • Do not wear jewellery when sleeping, showering, swimming, cleaning, gardening or working out.
  • Apply make-up, body lotions, hair products, perfume and sunscreen before putting your jewellery on, as they contain chemicals that may damage your jewellery.
  • If your jewellery gets wet, pat dry with a soft cloth.

Storage

  • After each wear, gently wipe jewellery clean with a cotton cloth to keep it free from elements that oxidise.
  • Store precious pieces in separate bags so they don’t scratch each other.  An air-tight bag or jewellery box works best.
  • Store jewellery away from sunlight and areas of high temperature variation like heating vents or cars.

Cleaning

Frequent cleaning is recommended to keep your iROCK jewellery looking its best.  

After each wear, gently wipe jewellery with a soft cotton cloth, but be careful not to rub too hard or you may damage the metal plating.  If it’s starting to look a bit grubby, warm water with a little bit of dish washing liquid will usually work to remove impurities, and restore the shine to your jewellery.

To clean places that a polishing cloth will not reach, line a small bowl with aluminium foil. Add warm water and a tablespoon of phosphate free washing powder (not liquid or with bleach) and stir to dissolve. Place your jewellery in the solution for about 1 minute and rinse with clean water, then air dry.  You may use a soft toothbrush for hard to reach places such as chain links but be careful not to scrub plated charms as this will damage the finish.

Dry immediately on a soft cloth or with a hairdryer on a low setting.  Ensure the jewellery is completely dry before storing as moisture speeds the tarnishing process.  This method is safe for all iROCK jewellery including gemstones.

  • Don’t use tissues or paper towel to clean jewellery as they may scratch the surface.
  • Don’t use chemical jewellery cleaners as they can cause adverse reactions to the metal plating.

Gold/Silver Plating

As gold and silver plated jewellery have quite delicate surfaces, they mark easily.  As with all jewellery, storing them separately in individual jewellery bags is best.  To clean plated jewellery, first use a soft, clean cloth to rub the jewellery, using a straight line or swipe motion, and not in a circular motion, to ensure pieces are not marked or plating is not removed. 

If required, use warm water with a little bit of mild dishwashing liquid and rub gently with your fingers or a cotton swab or bud.  Rinse your jewellery thoroughly with warm water and dry with a cotton cloth and leave until completely dry before storing. 

If gold jewellery looks dull once dry, rub it gently with a gold polishing cloth.

  • Do not use toothpaste or baking soda to clean gold or plated jewellery as they are much too abrasive.

Oxidised/Antique Finish

An oxidised finish is the deliberate blackening to make the decorative details of a piece of jewellery stand out more, and gives the piece a vintage/antique look. Extra care must be taken when cleaning this type of jewellery as this finish can be removed by overzealous cleaning and polishing.  To clean, use a soft cloth to wipe your jewellery.  If required, you may use a little dishwashing liquid in warm water to place the jewellery in for a few minutes, before removing and drying thoroughly.  Be careful not to use any tarnish-remover products, brushes or polishing cloths on an oxidised finish.

Gemstones

Gemstones, including pearls, should be stored in fabric bags because they need to breathe.  Gemstones should not be placed in jewellery cleaning solutions as they are too harsh and may damage the stone. Simply wipe with a soft, cotton cloth, or if needed wash in warm water with a little dishwashing liquid.

Swarovski Crystals

A light layer of dust is most easily removed with a clean, dry, antistatic cloth. It is best to also wear white cotton gloves, so as to avoid fingerprints. For heavier dirt, lukewarm water with a little dishwashing detergent will suffice. Ideally you should use a damp and clean microfiber or thin, lint-free cotton cloth. Gently wipe each individual crystal and dry with a clean cloth. 

Please ensure that when cleaning with moisture, only cleaning agents that do not damage the surrounding material are used.

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